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Return policy
The buyer has the right to return the purchased item within 14 days of receipt.
The shipping cost of returning the item will be charged to the purchaser.
The shipment must be made through a conveyance to the purchaser can prove that our reception. We recommend that if in doubt to ensure the same.
Once the returned item is received in our direction * and has verified the condition (items must be in the same state in which they were sent), we will proceed to send the refund amount to the buyer at a time no than 10 business days.
Buyer will receive the corresponding value of the item and original shipping costs paid at time of purchase amount.
Buyer will receive that amount in the same manner in which you made the purchase.
If the returned item is not in the same condition it was sent to the buyer (missing parts, has been removed, changed parties ... to minimize the initial value of the article), Trains and More deducted from the buyer of the redemption the value it deems appropriate to cover damages.
Trains and More reserves the right to refuse returns communicated or sent after the deadline, or items that are not in the same condition it was sent.
If you have any doubts, contact us please at: info@trenesymas.com
* Trenes y Más – Calle Corona de Aragón, 21. 22300 BARBASTRO (Huesca) SPAIN
Information updated on 8/1/2022